CLOKIE Terms of Service

Last updated: 2026.07

Article 1 (Purpose)

These Terms set forth the rights, obligations, and responsibilities between the Company and users regarding the use of fashion content and digital goods sales (EDITION) provided by CLOKIE (the "Service"), operated by Essence (the "Company").

Article 2 (Service Content)

The Service provides the following features:

• Browsing outfit (fashion) and beauty content
• Sale of digital goods (downloadable content) through EDITION
• Writing and viewing reviews
• Partnership inquiries and customer inquiries
• Social login via Google account

Service content may be added or changed according to operating policy.

Article 3 (Membership Registration)

• Users apply for membership by entering an email address, password, and nickname and completing email verification.
• Membership registration and login are also available via social login with a Google account.
• If a user attempts to log in via social login using the same email address as an existing email/password account, the accounts will be linked only if the social account has completed email verification.
• Children under the age of 14 may use the Service only with the consent of a legal guardian, and the Company may verify this in accordance with applicable law.
• The Company may refuse to approve, or may later terminate the service agreement for, applications that fall under any of the following:
  • Using another person's identity without authorization
  • Providing false information
  • Having a prior history of service restriction

Article 4 (Application for Use and Payment)

Users may apply for and pay for services according to the procedures guided by the Service.

• Digital goods can be downloaded immediately after payment is completed.
• Due to the nature of the Service, temporary delays in providing downloads may occur.
• Payments are processed through PortOne, using credit cards, simple payment services (Toss Pay, Kakao Pay, etc.), virtual account bank transfers, and PayPal for overseas users, among other external payment services.
• Matters concerning personal information processed during payment are governed by the Privacy Policy.

Article 5 (Refund Policy)

Products sold through this Service are downloadable digital content products.

• Before content delivery (download) has begun, you may request a refund (withdrawal of subscription) in accordance with applicable law, including the Act on Consumer Protection in Electronic Commerce.
• Once content delivery has begun, refunds may be restricted in accordance with the grounds for restriction of withdrawal set forth in applicable law.
• Simple change of mind or difference in taste may not constitute grounds for a refund.

However, in the event of a material defect in the Service provided, we will handle the matter separately in accordance with applicable law and operating policy.

Article 6 (Intellectual Property Rights)

• Copyright and intellectual property rights in the content, design, trademarks, etc. provided through the Service belong to the Company.
• Copyright in content uploaded by users in the course of using the Service, such as writing reviews, belongs to the user, and the user permits the Company to use such content within the scope of the Service's operational purposes, such as providing reviews.
• Users must not commercially use the Service's content or upload content that infringes on the rights of others without the Company's prior consent.

Article 7 (Restrictions on Use)

Users must not engage in the following acts:

• Unauthorized use of another person's photos or information
• Uploading illegal or inappropriate content
• Interfering with the operation of the Service
• Accessing the Service using automated means (macros, bots, etc.)
• Other acts that violate applicable law

The Service may restrict use or remove content if any of the above acts occur.

Article 8 (Disclaimer)

• The Company is not liable for any failure to provide the Service due to natural disasters, force majeure, or causes attributable to the user.
• The fashion content provided through the Service is intended for style suggestions and information purposes; satisfaction may vary depending on individual taste and circumstances, and no specific outcome is guaranteed.
• The Company is not liable for damages arising from a user's reliance on information obtained through the Service, unless caused by the Company's intentional misconduct or gross negligence.

Article 9 (Changes to and Suspension of the Service)

The Service may change or suspend some features as necessary for operations.

We will provide advance notice of any material changes.

Article 10 (Membership Withdrawal)

Users may apply to withdraw their membership at any time directly from the account information screen in My Page, and the account will be deactivated immediately upon withdrawal.

Article 11 (Protection of Personal Information)

The Company safely protects users' personal information in accordance with applicable law. Details regarding the collection, use, storage, and destruction of personal information are governed by the Privacy Policy.

Article 12 (Inquiries)

Inquiries regarding the use of the Service can be made via the email address below.

clokie@naver.com

Addendum

These Terms apply from July 2026.