CLOKIE Terms of Service

Last updated: 2026.10

Article 1 (Purpose)

These Terms set out the conditions and procedures for using the CLOKIE app and website (the “Service”) provided by CLOKIE (the “Company”), and the rights, obligations and responsibilities of the Company and users.

Article 2 (Definitions)

“App”: the CLOKIE application provided by the Company for iOS and Android
“Website”: clokie.com and its subpages
“User”: a person who uses the Service under these Terms
“Records”: inspiration images (MUSE), points, tries and schedules, STEP photos, detail photos, notes, reflections and other content the user keeps in the app
“Content”: outfit illustrations (CLK LOOKS), text, images, designs and other materials the Company provides through the Service
“Store”: the shop the Company operates on the website (EDITION)

Article 3 (Posting and Amendment of the Terms)

The Company posts these Terms in the app and on the website.
The Company may amend these Terms to the extent permitted by law. When amending them, the Company will announce the effective date and the changes in the app or on the website at least 7 days in advance, or at least 30 days in advance if the change is unfavorable to users.
Users who do not agree to the amended Terms may stop using the Service. Continuing to use the Service after the effective date is deemed agreement to the amended Terms.

Article 4 (Services)

The Company provides the following services.

App: adding saved style photos (inspiration images) and marking points, trying points (TRY) with schedule reminders, recording and comparing STEP photos, MY DETAIL and MY OUTFIT, INSIGHT, and creating and restoring backup files
CLK LOOKS: viewing outfit content provided by the Company and bringing it in as an inspiration image
Website: an introduction to the Service, the Store and events

The specific services may be added to or changed according to the Company's operating policies.

Article 5 (Use and Fees)

The Service is used without sign-up or sign-in. By using the Service, users are deemed to agree to these Terms.
The app's features are free of charge. Store products must be paid for at the price shown on the product page.
Data charges incurred when downloading or using the app are borne by the user.
Only people aged 14 or older may place Store orders or enter events.

Article 6 (Storage and Backup of Records)

Records are stored only on the user's device, and the Company neither keeps nor can see them.
Records may be lost if the app is deleted, or if the device is replaced, lost or reset. Users must back up their records themselves with “Create backup file” (백업 파일 만들기) in the app.
Backup files are saved wherever the user chooses, and the user is responsible for keeping and managing them.
Because the Company does not keep records, it cannot restore records lost because they were not backed up.

Article 7 (Notifications)

The app sends scheduled reminders on the device at the date and time the user sets.
Depending on the device's notification permissions, operating system, battery-saving settings and the like, reminders may arrive late or not at all.

Article 8 (Photos Added by Users)

Users may add photos they took or photos saved from elsewhere (inspiration images) to the app for personal style reference. These photos are stored only on the user's device; the Company does not view them or show them to other users.
Copyright, portrait rights and other rights in photos saved from elsewhere belong to their original right holders. Users must use them only for personal, non-commercial reference and must not publish, distribute or commercially use them without the right holder's permission.
Users are responsible for any rights dispute arising from a breach of the previous paragraph.
Rights in photos users take themselves and in their records belong to the users.

Article 9 (Rights in Content)

Copyright and other intellectual property rights in the Content and in the Service's designs, trademarks and the like belong to the Company or the rightful owners.
Users may view the Content for personal use and use it with app features (such as bringing it in as an inspiration image). Users must not copy, distribute, transmit, modify or commercially use the Content without the Company's permission.
Images created by the app that contain the user's own records, such as GROW cards, may be shared on social media and elsewhere for personal, non-commercial purposes.

Article 10 (Store Orders and Payment)

Users may order Store products by entering orderer information, without signing up (orders without an account).
Payment is made through external payment services, such as credit cards, simple payment and virtual accounts via PortOne, and PayPal for overseas users.
Digital products can be downloaded after payment is completed. Downloads may occasionally be delayed for service reasons.
Physical products are delivered within the period stated on the product page after payment is completed.
Order history can be looked up by verifying the email address entered when ordering.
Depending on operating circumstances, the Store may pause sales or have no products for sale.
Personal information processed during payment is governed by the Privacy Policy.

Article 11 (Withdrawal and Refunds)

Digital products: before the download (provision) begins, orders may be withdrawn under the Act on the Consumer Protection in Electronic Commerce (the “E-Commerce Act”). After provision begins, withdrawal may be restricted on the grounds set out by law.
Physical products: orders may be withdrawn within 7 days of receiving the product. Withdrawal is restricted in cases set out by law, such as when the product is lost or damaged through the user's fault.
If a product differs from what was displayed or advertised, or the contract was performed differently, the order may be withdrawn within 3 months of receiving the product, or within 30 days of the date the user knew or could have known of the fact.
The cost of returning a physical product due to a simple change of mind is borne by the user; the cost for defective or incorrectly sent products is borne by the Company.
Once an order is withdrawn, the Company will refund the payment or request cancellation of the payment within 3 business days (for physical products, from the date the product is returned).

Article 12 (Events)

The Company may hold events such as giveaways and trials. Participation methods, periods, prizes, winner announcements and the handling of personal information are described separately on each event page.
If participation by fraudulent means is confirmed, the entry may be voided or the prize canceled.
If taxes and public charges apply to a prize under applicable law, this will be stated on the event page in advance.

Article 13 (Prohibited Conduct)

Users must not engage in the following conduct.

Disrupting the operation of the Service, such as through abnormally large numbers of requests, hacking or exploiting security vulnerabilities
Accessing the Service or collecting Content by automated means such as macros, bots or crawlers
Reverse engineering or tampering with the app or website
Using another person's information, or ordering or entering events with false information
Copying, distributing or commercially using Content without permission
Any other conduct that violates applicable laws

If such conduct is confirmed, the Company may take necessary measures such as restricting access to the Service, canceling orders or voiding entries.

Article 14 (Changes to and Suspension of the Service)

The Company may change or suspend all or part of the Service for operational or technical reasons. Significant changes or suspensions will be announced in the app or on the website in advance.
If the Company ends the Service, it will give notice at least 30 days before the end date so that users can back up their records.

Article 15 (Limitation of Liability)

The Company is not liable when it cannot provide the Service due to force majeure, such as natural disasters, war or communication failures.
The Company is not liable, unless it acted intentionally or with gross negligence, when records are lost or reminders do not arrive because of circumstances on the user's side, such as device failure, loss or reset, deletion of the app, operating system or device settings, or not making backups.
The Service's fashion content is offered as style suggestions and information; results may differ depending on personal taste and circumstances, and no particular result is guaranteed.
The Company is not liable for damages related to the use of services provided free of charge, unless it acted intentionally or with gross negligence.

Article 16 (Protection of Personal Information)

The Company protects users' personal information in accordance with applicable laws. Details are governed by the Privacy Policy.

Article 17 (Transitional Measures for the End of the Membership Service)

From October 15, 2026, the Company no longer accepts sign-up or sign-in. The app now stores records on the device without an account.
Former member accounts and the records and photos saved in them will be destroyed on November 15, 2026, in accordance with the Privacy Policy. To view or delete them before then, please contact clokie@naver.com.
Inquiries about looking up or refunding Store orders placed as a member can be sent to clokie@naver.com.

Article 18 (Governing Law and Jurisdiction)

These Terms and disputes concerning the use of the Service are governed by the laws of the Republic of Korea.
Any dispute between the Company and a user arising from the use of the Service shall be brought before the court with jurisdiction under the Civil Procedure Act of Korea.

Article 19 (Inquiries)

Inquiries about the Service can be sent to the email address below.

clokie@naver.com

Addendum

These Terms take effect on October 15, 2026.

Changes from the Terms in effect from July 2026: end of sign-up and sign-in with transitional measures (Articles 5 and 17), on-device storage and backup of app records (Article 6), notifications (Article 7), photos added by users (Article 8), Store orders without an account and withdrawal for physical products (Articles 10 and 11), events (Article 12), advance notice when the Service ends (Article 14)